Who we are

Welcome to New Image Salon and Spa where you can experience luxury with every haircut and spa treatment we offer. Our skilled staff is committed to tailoring each service to meet your individual needs, ensuring a personalized and exceptional experience each visit.

Marcella Cooper 423-836-0963 With an incredible 44 years as a licensed cosmetologist, 6 years as an instructor, and 42 years as a successful salon owner, she has dedicated her life to the beauty industry and to helping others grow within it. Her passion lies not only in creating beautiful hair, but in education, mentorship, and the long-term health of her clients’ hair and scalp. She holds advanced certifications in Matrix, Joico, and Redken color systems, Keratin Complex straightening treatments, and is a certified specialist in both Surface and Milbon head spa therapies, focusing on hair loss, thinning hair, and overall scalp wellness.

As a salon owner and educator, she believes in continuous learning, quality service, and building genuine relationships with her clients and students. Her career has been driven by a love for the craft and a commitment to staying current in an ever-evolving industry, while also honoring the fundamentals that create lasting results.

Outside of the salon, she treasures time with her family—especially her grandchildren—and can often be found cheering at sporting events rather than watching TV. She is an avid reader, enjoys staying active, and loves spending time with her loyal dog, Abby. Her life is a balance of family, passion, education, and purpose, all of which she brings into everything she does.

Teresa Lashley 423-836-1591 Salon Owner with 35 years of experience and a licensed Cosmetologist for 42 years, bringing a lifetime of knowledge, skill, and passion to the beauty industry. Keratin Certified and Head Spa Certified, she specializes in healthy hair, scalp care, and transformative services that help clients look and feel their absolute best.

Known for her warm personality and attention to detail, she genuinely loves working with people and creating an environment where clients feel relaxed, valued, and understood. Her salon is more than a workplace—it’s a space built on trust, connection, and care.

Outside the salon, she loves her family dearly, cherishing time spent together. She enjoys playing pool, unwinding with friendly competition, and is a natural people watcher, finding inspiration and joy in observing everyday moments and human connections. Her life and career are rooted in experience, heart, and a deep appreciation for both beauty and people.

Sheri Kerns 865-924-3110 Cosmetologist, 41 years Member of the American Board of Certified Hair colorists Keratin Complex Certified professional with a background at Joico and experience in teaching in-salon color education.✨ She is passionate about family, travel ✈️(especially together), and relaxing with a good book📖, preferably on vacation🌴.

Cyndie Hill 865-680-0073 Cosmetologist, 27 years✨ She is a proud grandma of 10 beautiful grandkids, a beach lover🌴, a lifelong singer🎶 who enjoys performing in our town’s local musicals, that happens to have a passion for beauty and creativity.

Laura Hackney-Thompson 423-836-5711 Cosmetologist, 44 years, also E-file certified. ✨ She has a love for books📖, card games, and making memories with family and friends.

Laycon Tallent 865-363-8220 With 20 years in cosmetology✨, she’s most fulfilled by time spent with family💖. She’s usually camping at the lake🏕️, cheering on the kids, and enjoying beach getaways🌴

Amanda Torbett 423-572-1099 Cosmetologist with 20 years in the industry. ✨ She is a dedicated mother, who loves to watch her son play and practice soccer and karate. Has recently rekindled her love of reading📖, and is animal lover, especially cows. 🐄 She also is someone who deeply cares for the elderly.💖

Jenifer Rose 423 -920-7281 Cosmetologist for 10 years✨
A killer Color queen👑 that will slay your Extensions in no time. No frizz when she’s Keratin certified. ☀️Norvell Spray Tans🌴
Permanent Jewelry Certified
Dog mom🐾, Proud aunt, and her Mom’s favorite (don’t argue 😘)

Sophie Johnson 865-257-1175 Cosmetologist 5 years + lash tech 4 years✨ Loves traveling, mountains > cities, with her husband💖, and her spoiled dogs🐾, and loves all things beauty.

Destiny Layman 423-452-7201 Cosmetologist for 4 years ✨ K18, Olaplex & Keratin certified. Loves Jesus & teaching her church kids about Him✝️, caring for her farm animals 🐄, and she truly runs on coffee alone☕💖

Chasity Barnes Polished by Chasity Nail tech, 10 years ✨ Hard Gel Certified Specializing in hard gels & nail art 💅 Mom life, beautiful daughter and 5 fur babies🐾 Married to my favorite human💖 Crafty, playful & always singing 🎶

Rylee Foxx 865-256-9175 Aesthetician ✨ Makeup & spray tan artist 🤎
Fueled by coffee ☕ blessed by grace ✝️
Baking treats & glowing faces — all for His glory

Contact Us

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